{"id":546,"date":"2020-10-13T02:48:45","date_gmt":"2020-10-13T02:48:45","guid":{"rendered":"http:\/\/localhost\/razzi\/?page_id=546"},"modified":"2025-12-15T04:03:39","modified_gmt":"2025-12-15T04:03:39","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/ladyluxurybag.com\/ja\/shipping-returns\/","title":{"rendered":"\u914d\u9001\u3068\u8fd4\u54c1"},"content":{"rendered":"
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1. Orders will be ship out within 1-3 days after paid and around 10-15 Business days delivery time (Note: we don\u2019t ship out orders at weekend).<\/p>\n

2. Once the order is shipped, we will send the tracking to your email. You can track the shipping on this website with the tracking number: <\/p>\n

https:\/\/www.17track.net\/en<\/a> <\/p>\n

3. You can cancel the order or change the shipping address anytime before we send the products out to you. But once the product has been shipped out, we cant refund or change the address.<\/p>\n

Countries that we can ship with DDP (Delivery duty paid) Method, it doesn\u2019t request you do customs clearance and no duties for you<\/p><\/div><\/div>

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Country lists of Europe DDP Method: Germany, Belgium, Luxembourg, Netherlands, Czech Republic, Poland, Croatia, Slovakia, Slovenia, Finland, Denmark, Sweden, Austria, France, Italy, Hungary, Bulgaria, Lithuania, Estonia, Latvia, Greece, Ireland, Portugal, Spain.<\/p><\/div><\/div>\n

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Other countries<\/h5>\n<\/div>\n<\/div>\n
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Your customs may require you to provide business license too. (if any)<\/p>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Returns<\/span><\/h2><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.<\/p>

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You\u2019ll also need the receipt or proof of purchase.<\/p>

To start a return, you can contact us\u00a0<\/p>

If your return is accepted, we\u2019ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.<\/p>

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Damaged parcels<\/h2><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Please checking your parcel if in good condition upon reception and refuse to sign parcel or report local logistics if the item is defective, damaged or if you receive the wrong parcels, and contact us immediately and send us damaged report from local logistics so that we can evaluate the issue and apply for you solution with your official damaged report with our local logistics<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Defective items<\/h2><\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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If any item defective like tastes wrong , not works or wrong item , pls shot videos of each item for our quality controller checking to apply you solutions (video must show out the problem point and completed the whole process )<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Customs policy<\/span><\/h2><\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u00a0<\/p>

For some countries and regions that are prohibited from import by law or local policy, please place orders carefully, if the goods are confiscated by the customs due to local laws policy, we will not be responsible. please make sure you can import the vape, If you are not sure your country is legal to purchase, pls contact us , we are with rich experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Late or missing refunds<\/h2><\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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If you haven\u2019t received a refund yet, first check your bank account again.<\/p>

Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>

Next contact your bank. There is often some processing time before a refund is posted.<\/p>

If you\u2019ve done all of this and you still have not received your refund yet, please contact us\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\tHave more Questions?<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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1. Orders will be ship out within 1-3 days after paid and around 10-15 Business days delivery time (Note: we don\u2019t ship out orders at weekend). 2. Once the order is shipped, we will send the tracking to your email. You can track the shipping on this website with the tracking number:  https:\/\/www.17track.net\/en  3. You can cancel the order or change the shipping address anytime before we send the products out to you. But once the product has been shipped out, we cant refund or change the address. Countries that we can ship with DDP (Delivery duty paid) Method, it doesn\u2019t request you do customs clearance and no duties for…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-546","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ladyluxurybag.com\/ja\/wp-json\/wp\/v2\/pages\/546","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ladyluxurybag.com\/ja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ladyluxurybag.com\/ja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ladyluxurybag.com\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ladyluxurybag.com\/ja\/wp-json\/wp\/v2\/comments?post=546"}],"version-history":[{"count":9,"href":"https:\/\/ladyluxurybag.com\/ja\/wp-json\/wp\/v2\/pages\/546\/revisions"}],"predecessor-version":[{"id":18375,"href":"https:\/\/ladyluxurybag.com\/ja\/wp-json\/wp\/v2\/pages\/546\/revisions\/18375"}],"wp:attachment":[{"href":"https:\/\/ladyluxurybag.com\/ja\/wp-json\/wp\/v2\/media?parent=546"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}